Frequently Asked Questions

We know you might have questions about window film and how it works. Here we try to answer our most common questions from clients.

What is window film?
Window film provides specific personal and property protection from the effects of the sun, as well as added safety and security in the events that result in broken glass. It can also be used as a decorative glass addition, adding character and style to any given space. There are many types and constructions of solar control, safety and decorative window films. In their simplest forms, window films are composed of a polyester substrate to which a scratch resistant coating is applied on one side; a mounting adhesive layer and a protective release liner is applied to the other side. When the release liner is removed, the side of the film with the adhesive is applied to the interior surface of the glass.
Is window film applied to the interior or the exterior of my windows?
Typically window films are applied to the interior surface of your windows. There are window films designed to be applied to the exterior of your windows for special circumstances, such as limited access to the interior surface or triple-pane windows.
How long will film last?
The effective life of window film will vary by the type of film, type of glass, window construction, compass orientation of glass, and in which part of the world the building is located. There are documented cases of film lasting 12 to 22 years, or more in some instances. This should not, however, be assumed to be a normal expected film lifespan. All quality window films for residential and commercial use are warranted by the film manufacturers for a minimum of five years (certain products may have extended coverage).
How should I clean my windows after film is applied?
Windows with film applied are easily cleaned without damage to their appearance as long as a few common-sense guidelines are followed: 1. Use a soft clean cloth, soft paper towel, or clean synthetic sponge. 2. Use a soft cloth for drying the window. 3. Use any normal glass cleaning solution that contains no abrasive materials. The availability of scratch resistant coatings as a standard feature of quality films has virtually eliminated the need for extra special precautions in cleaning.
Will window film kill my house plants?
In most cases if a house plant is already receiving adequate light the use of window film will not harm it. New growth or flowering may be delayed and, for a few days, a plant may go into a state of shock while it adjusts to the light change. If a particular plant normally wilts by the end of a sunny day, it will actually thrive better with film installed. Although there are some obvious guidelines in determining what effect, if any, window film will have on a plant (for instance, dark green plants need less light than lighter coloured ones), there is one sample test which can be done prior to film installation: Move the plant to an area with less sunlight for a few days. In addition, most nurseries or local agriculture agencies can advise you as to whether a particular plant needs maximal or minimal light.

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Happy customers.

"Having just finished a year using your product I just had to tell you how pleased I am. I not only saved money due to the insulating factors – keeping out heat in the summer thereby reducing my need for the air conditioner, and, cold in the winter, thereby reducing my heating costs, plus I was always comfortable. The safety feature of the window film gave me an extra feeling of security in my home. What more can I ask for than saving money, being comfortable and safe!"

• Marion Carmichael •

"Excessive sun made our home exceptionally hot in the summer. The expense of running our air conditioner, and the fact that we had to lower the blinds and block our beautiful view, was frustrating. The difference with window film has been nothing short of remarkable. We can enjoy our view even when the sun is at its brightest, and the opaque film on our deck railing has greatly improved our privacy. Our deck is now our personal oasis that overlooks the mountain vistas – no more looking at other people’s backyards or vehicles!"

• Ron Condly •